Elijah Kiama Njui

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About

Gender Male
Date of Birth 25th August 1995
Nationality Kenyan
Marital Status Single
Language English, Swahili & Kikuyu
ID Number 32519698

Contact

+254 715 334 458 +254 101 334 458 +254715334458 elijahkiama1@gmail.com

Experience

Elijah

Prideinn Flamingo Beach Resort and SPA

IT Manager from 1st August 2025 to Current Acting IT Manager from July 2023 - August 2025

As both IT Manager and Acting IT Manager, I had the following tasks:

  • Maintaining and making sure smooth and seamless Wi-Fi experience among our guests
  • Coming up and executing necessary upgrades meets demand and better the experience
  • Maintaining IT policies, documentation, and system records
  • Work hand in hand with good Service provider and supplies
  • Plan, Install, Configure and Manage CCTV and Telephone system
  • Working hand in hand with Maintenance team and Service provider to make sure our guests have better TV channels in all blocks and outlet
  • Provide IT Support to guests and staff
  • Train my juniors
  • Recommend New technologies to improve operations and guest experiences

Prideinn Flamingo Beach Resort and SPA

ICT Technician/Assistant - 15th July 2019 to Current

I had the following tasks:

  • Installed, maintained and troubleshooted hardware and software systems
  • Was responsible of maintaining, repair and Installation Staff Computers, Printers, hand punch POS Machines and more
  • Did configuration and maintenance of network infrastructure
  • Complete first-hand planning and Installation of over 155 Access points (including In-Wall Access Points for every room) to improve WiFi experience to our guests
  • Was also tasked in maintaining the WiFi network to make sure there were zero poor WiFi Complaints
  • Provided technical support to guest/staffs and resolved their IT-related issues
  • Was also responsible in maintaining office network which was necessary for smooth hotel PMS operation
  • Performed regular backups and updates of software systems
  • Admin for PMS software: OPERA Property Management Solutions (August 2022 to current), Hospitality Reporting and Analytics (mymicros) from August 2019 to present, Hospitality Suite8 (Fidelio) from August 2019 to August 2022, Hospitality Materials Control
  • Conducted training sessions for users on various software applications
  • Made sure all employees had no issues when using the above softwares
  • Did Conference Hall upgrade on Video Audio and Internet Hardware installation
  • Assisted our esteemed guests on IT related issues
  • Assisted in the development of IT policies and procedures
  • Maintained Hospitality Digital television system in all rooms
  • Maintained and repaired Hotel electronic door locks
  • Maintained inventory of hardware and software systems
  • Made sure both Office and Secure from any cyber-attack for over three years
Elijah
Elijah

Freelance Network Installation and IT Consultancy

Freelance, January 2017 to July 2019

As a freelancer, I had the following responsibilities to my customers:

  • Complete CCTV Installation, Configuration and Maintenance for both companies and individual
  • Complete Network Installation, Configuration and Maintenance mainly commercial
  • Conference setup, audio, WiFi and Video
  • Hospitality Digital TV system
  • Server Maintenance for Companies
  • Biometric time attendant and Access Control Installation, configuration and maintenance
  • Computer Installation, repair for companies
  • Audio Visual Installation, Configuration and Maintenance
Notable Clients:

PrideInn Mombasa: Complete installation and maintenance of both office and guest network, In-wall WiFi access points planning and installation in every hotel room, Digital Hotel TV installation, Proper Audio-Visual hardware installation for conferences, CCTV installation and maintenance, IP telephone system installation

English Point Marina: CCTV installation and maintenance, Wireless LAN installation, Audio-Visual hardware installation for conference

Blue Ridge Rusinga Hotel: Wi-Fi installation

Ken Computers Mombasa

As IT technician, I was tasked with the following:

  • Computer Sales
  • Did Computer and laptop repairs for Customers
  • Assisted in the installation and configuration of hardware and software systems
  • Conducted software and hardware troubleshooting for customers
Elijah

Education

Computer College Certificate

Nicholas Hewson Training College

High School Certificate

Kisauni High School

Primary School Certificate

Golden Chariot Academy School

Elijah

Skills

Zoom skills
Screen capture skills
Repair skills
  • Excellent problem-solving and analytical skills
  • Ability to work independently and as part of a team
  • Familiar with Hotel Property Manager Solution Systems
  • Strong verbal and written communication skills
  • Ability to plan and do major Network, Audio-Visual, CCTV Installations
  • Familiarity with IT security concepts and techniques
  • Knowledge of network infrastructure, protocols, and troubleshooting
  • Knowledge of hotel Digital TV infrastructure
  • Excellent in organization and time management skill
  • Ability to install configure and maintain Electronic Hotel Locks

Referees

  • Anthony Mbaja General Manager at PrideInn Flamingo Beach Resort
  • Jaspreet Singh Group IT Manager at PrideInn Group, contact: +254 701 464 666
  • Keneth Kamau Managing Director at Ken Computers, contact: +254 720 784 153

Designed by Elijah Kiama